Terms of Use
01Acceptance
By using this website you agree to these terms. If you do not agree with them, please do not use the site.
02What this website is for
This website describes our postcard activation service and lets you book an introductory call. It is an information and enquiry tool. It is not a shop, and nothing on it is an offer capable of acceptance.
03Enquiries and booked calls
Two points matter here, and they are stated plainly because they protect both of us:
- Booking a call does not create a service agreement. It reserves a conversation and nothing more.
- Selecting a slot on our calendar does not reserve an event date. Event dates are only held once a written proposal or statement of work has been signed by both parties.
Until that document is signed, we are talking, not contracting.
04Availability
Our capacity is limited and seasonal. Availability shown on this website reflects our expectations at the time of publishing and may change. We do not guarantee that any particular date, city or format will be available to you.
05Pricing
Every activation is bespoke. Pricing is built around what we create for your event — the artwork commissioned, the size of your space, the number of guests writing, and what the activation needs to include.
No pricing is published on this website, and nothing on this site constitutes a quote or an offer. Confirmed pricing is set out in the written proposal provided to each client, and takes effect only once that document is signed by both parties.
06Cancellations and rescheduling
Cancellation, rescheduling and refund terms are described in the service agreement provided once an event is booked, and those signed terms govern.
Booking a call through this website does not reserve an event date and does not create any obligation on either side.
07Intellectual property
The text, photography, artwork, postcard designs and layout on this website belong to You Have Friends unless stated otherwise. You may not reproduce, republish or use them commercially without our written permission.
Where a client commissions original artwork as part of an activation, ownership and usage rights for that artwork are set out in the signed proposal, not here.
08Photography at activations
We may photograph our own setups, materials and the general atmosphere of an activation for our portfolio and marketing. Where identifiable guests appear, we ask the host to confirm what permissions are in place. Any restriction on this can be agreed in writing in the statement of work.
09Your conduct
You agree not to use this website to attempt unauthorised access, to interfere with its operation, to submit false information, or to do anything unlawful.
10Third-party services
This website relies on third-party services, including GoHighLevel for hosting and booking. Their availability is outside our control, and we are not responsible for interruptions caused by them.
11Disclaimer
This website is provided as is. We make no warranty that it will be uninterrupted, error free, or that the information on it is complete or current at any given moment.
12Limitation of liability
To the fullest extent permitted by law, You Have Friends is not liable for indirect, incidental or consequential losses arising from your use of this website, including lost profits or lost opportunities.
Nothing in these terms limits liability that cannot lawfully be limited.
13Governing law
These terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising from this website or these terms will be brought in the courts of that state.
14Changes and contact
We may update these terms from time to time. The date at the top reflects the current version, and continued use of the website means you accept the version in force.
Questions go to [email protected].